Avery Healthcare Group’s Crispin Court Care Home in Stafford has secured an impressive hat trick of CAP Double Gold Awards. The care home first entered the Continuous Advancement Programme in September 2017, where its housekeeping and catering provision both achieved Gold standard. That success was repeated in January 2019. Now Crispin Court has been deemed worthy of a third consecutive pair of CAP Golds resulting from an unannounced visit by the CAP assessment team on 31st October 2019.

Michelle Oliphant, Crispin Court Home Manager, is excited about the progress: “To have watched and participated in the growth of both departments has been a joy,” she claims. “It’s a tremendous achievement to be awarded third CAP double gold.”

Chief CAP Assessor, Ian Jackson, noted the ‘impressive’ resident feedback on both services, saying: “The interaction and appreciation are fantastic to see.” He also commended the forward-thinking of the housekeeping department in developing ideas that challenge conventional practices, while his praise for the caterers focused on “real craft skills in the care home catering”.