In collaboration with the CAP Awards, Avery Healthcare has announced on its website that its Scholars Mews Care Home in Stratford-upon-Avon has won a double CAP Gold Award – one each for Housekeeping and Catering.

Again, these awards were based on a series of assessments and an unannounced visit by our senior assessor. He primarily focused on compliance with legal and regulatory best practice and the standard of front-line service delivery.

Davesh Kumar, Head of Hotel Services at Avery Group, explained that in all his visits to Scholars Mews, he had noticed great attention to detail throughout the home. Our inspector had noticed that too. Quite rightly, Davesh was especially impressed with the level of attention to detail in Housekeeping. That department returned the highest score of the three CAP Awards audits currently undertaken so far in the group.

Davesh hopes that the success at Scholars Mews will foster more enthusiasm and excitement in the hotel services team to maintain the high standards they have set and become a role model for other homes in the group.

Housekeeping team and Home Manager Sharon Wassing was also fulsome in her praise. She accepted both awards on behalf of the respective teams and said: “The two Gold CAP Awards are great recognition for all the staff and very well deserved. We have always aimed to provide care services with hotel standards for our residents and these awards evidence this. The Housekeeping and Catering staff play an integral part in the quality and delivery of our service, not just working behind the scenes but also in supporting our residents in their overall well-being. Their commitment and dedication is key to Scholars Mews success. I am very proud of the team’s achievement.”

All parties acknowledged that the CAP assessment was very in-depth, both in recognising the staff for their amazing work and highlighting any areas for further improvement.

Scholars Mews joins two other Avery care homes, Crispin Court Care Home and Derby Heights Care Home, in achieving double CAP Gold Awards for Housekeeping and Catering. These awards follow another good CQC rating for the care home earlier this year.

We want to add our congratulation to all the team members at Scholars Mews. Your hard work helps keep the beautiful home running smoothly and means you can continue to deliver the highest standards of care to your wonderful residents. Well done on achieving these double awards!